Provides effective Tier 2 technical support and desktop application assistance for Connection workers in multiple, geographically diverse company buildings, home office locations and in support of Customer engagements. Uses available technical tools, such as a knowledge base, remote management suite, and a service management database, to support their work and will often

Creates technical programming specifications from functional design documents in accordance to application reference architecture. Assists Quality Assurance by preparing unit test plans, supports user acceptance testing as needed, prepares documentation necessary for product deployments. Collaborates with other Pega IT decision makers on the creation of technical roadmaps

Day to day operational support to administer and maintain operation databases. Installation, configuration, patching and upgrading of database server software and related products. Establishing and maintain backup and recovery policies and procedures. Implementing and maintaining database security. Performing database tuning, performance monitoring and troubleshooting dat

They are getting ready to onboard about 1000 people and need someone who can assist in creating accounts. Currently have an intern that has been trained and is doing well, so not rocket science. Personality is huge within the team. This person would literally be creating accounts for new users, and if they come across any challenges, would communicate to the team lead. M

Partner Development Specialist Lexmark Get a front row seat to the newest products and latest innovations in the tech industry. You'll be responsible for bringing cutting edge technologies to a nationwide audience. Merrimack, NH CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers, servers, and more—to

Translates client business and technical requirements into an accurate Statement of Work which includes opportunity summary, task lists, client responsibilities, project specific assumptions, out of scope items, pricing, including resources and billing structure. Collaborates with sales and Subject Matter Experts to create consistent, clear, professional content. Subject